Your questions, answered
From furniture hire and delivery to styling, planning and coordination, find answers to some of our most frequently asked questions. If there’s anything else you’d like to know, our team is always happy to help.
Frequently Asked Questions
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Because we offer a premium product, it’s important that it’s looked after. Therefore, we deliver all items. Occasionally inside of off-season we will allow collection of soft furnishings or small orders.
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The hire period is for 24 hours. If your event is extended, please let us know. We charge 25-50% extra for shorter additional time, or higher percentages for extended hire.
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The design fee is for our time and IP. All services are on top of this fee.
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Our hire costs include basic cleaning. If we need to launder the items or professionally clean them, we charge a fee.
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Generally, yes. If we are styling we are more fussy about who we work with. We ask for the right to refuse to work with vendors who do not operate at the same professional level as our team.
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We offer two rates of delivery: drop only, or set-up on site. You can choose the service that suits your timeframe and budget.
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Short answer, yes. If we like what you propose and are happy to add it to our hire inventory, we will build this for you.
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We go straight to the makers. India, China, Indonesia or the USA. We make a lot of our own bars / wood items. If you would like to purchase furniture items, please get in touch.
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